RUS & Company (UK) Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://rus.co.uk or engage our professional services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data.

1Who We Are

Data Controller: RUS & Company (UK) Ltd

Company Number: 03833778

Registered Address: 1190A-1192 Stratford Road, Hall Green, Birmingham, B28 8AB

Email: info@rus.co.uk

Phone: 0121 777 1200

ICO Registration Number: Z9265066

2Information We Collect

We collect and process the following categories of personal data:

Identity Data:

Name, title, date of birth, National Insurance number

Contact Data:

Postal address, email address, telephone numbers

Financial Data:

Bank account details, income information, tax records, business accounts

Technical Data:

IP address, browser type, device information, usage data

Communication Data:

Information from correspondence, enquiries, and meetings

3How We Use Your Information

We process your personal data for the following purposes:

• To provide accounting, tax, audit, and advisory services
• To comply with legal and regulatory obligations
• To respond to enquiries and communicate with clients
• To maintain accurate client records
• To improve our website and services
• To send service-related communications

4Legal Basis for Processing

We process your personal data under the following legal bases:

•Contract: Processing is necessary to perform our professional services
•Legal Obligation: To comply with statutory requirements including HMRC, Companies House, and ICAEW
•Legitimate Interests: To maintain client relationships, improve services, and prevent fraud
•Consent: For marketing communications (where applicable)

5Data Sharing and Disclosure

We may share your personal data with:

• HM Revenue & Customs (HMRC)
• Companies House
• Professional indemnity insurers
• IT and cloud service providers
• Legal and professional advisers (where necessary)
• Other third parties with your consent or as required by law

We do not sell your personal data to third parties.

6Data Retention

We retain your personal data for as long as necessary to:

• Fulfil the purposes for which it was collected
• Comply with legal, regulatory, and professional obligations
• Defend legal claims

Under UK tax law and professional requirements, we typically retain client records for a minimum of 6 years from the end of the accounting period. Some records may be retained for longer periods where required by law or regulation.

7Your Rights

Under UK GDPR, you have the following rights:

•Right of Access: Request a copy of your personal data
•Right to Rectification: Correct inaccurate or incomplete data
•Right to Erasure: Request deletion of your data (subject to legal requirements)
•Right to Restriction: Limit how we use your data
•Right to Data Portability: Receive your data in a structured format
•Right to Object: Object to processing based on legitimate interests
•Right to Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at info@rus.co.uk or call 0121 777 1200.

8Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Secure IT systems and encrypted communications
• Access controls and password protection
• Regular security assessments and staff training
• Secure physical storage of documents

9Cookies and Website Analytics

Our website uses cookies to improve user experience and analyse website performance. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised "Last updated" date.

11Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 0303 123 1113
Website: www.ico.org.uk

Questions about your data?

Our team is here to help with any privacy-related enquiries.